-We offer free shipping on all orders of €75 or more (pre-tax), with all other orders we offer a flat rate of €5 within the continental US.
-Please allow 24-48 hours to process your order and be received by the carrier. Most orders will arrive within 2-3 days after that via USPS, 5-7 days via UPS. Most orders will ship and arrive earlier than this but we err on the safe side!
-Once in the carrier's hands we are not responsible for any lost or damaged goods. Most orders will come with up to €100 of insurance, however more can be added upon request. In the case of a lost or stolen package you will need to contact the carrier directly to file any claims.
-Shipping rates are non-refundable. Orders that are returned where free shipping was applicable may have those shipping fees taken off of the return amount at our discretion.
-Please contact us at [email protected] for any additional questions/concerns and we will be happy to help!